Services

Customer Service

Customer Service

Our friendly staff from Information Desk Team present within LeMall are welcoming all your queries and are delighted to provide you with answers to any inquiries you may have.
The Customer Service team is available daily from 10am till 10pm

LeMall Dbayeh L0: T 04-408111/222 04-418111
LeMall Sin el Fil GF: T 01-485685
LeMall Saida B1: T 07-732999
info@lemall.com.lb
 

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Liban Post

Liban Post

LibanPost is the national postal operator in Lebanon. LeMall provides its clients with LibanPost services in Dbayeh on L2 and Sin el fil on L3.
At LibanPost you can:

• Send your mail
• Receive your mail 
• Complete your Government Formalities
• Settle your payments
• Transfer Money
• Get insured with Post-Insurance
• Shop OnlineEasyShop
• PostShop
• Business Solutions
 
For more information, please contact LibanPost:
T 04-402575
customercare@libanpost.com
www.libanpost.com


Dbayeh at L2 | +961 4 402575
Sin el Fil at L3 | +961 1 487204

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Lost & Found

Lost & Found

Found items
Please hand the found items to the Information desk

Lost items
Please head to the Information Desk to check if the item has been handed in. In case the item has not yet been turned in, fill in the Lost & Found form and LeMall’s team will follow up with you.

LeMall Dbayeh L0
LeMall Sin El Fil GF
LeMall Saida B1

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Global Blue Tax Free

Global Blue Tax Free

Whether you are a foreigner or a Lebanese living abroad, Global Blue’s Tax Free Shopping service saves you up to 8% provided that you spend over 150,000LBP per shop and per day (VAT included) and your stay does not exceed 3 months. The final refund you will receive will consist of the VAT total, minus an administration fee.
Make your trip more rewarding and go to LeMall’s information desks located at L0 in Dbayeh, GF in Sin el Fil and B1 in Saida.
 
To claim the VAT back when you bring your items home, please follow these steps:

Get it
Shop wherever you see the Global Refund Tax Free shopping logo.
Remember to ask the shop staff for a Tax Refund Cheque along with the shop receipt.

Stamp it
When you’re leaving the country, take your purchases, receipt and passport to the customs desk to get your Tax Refund Cheque stamped.
If you are exiting Lebanon through the Masnaa’, Arida or Abboudieh borders please present in addition to the above, a photocopy of your passport showing arrival & departure dates.

Cash it
Show your stamped Tax Refund Cheque, credit card and passport to the staff at Global Blue Customer Services and they’ll issue your refund immediately. You can either get the refund put back on your card, or you can collect it in cash.
Collect your refund cash up to 1,500,000 LBP at Beirut Rafic Hariri International Airport and 150,000 LBP at Masnaa Land Border.
 
For more information, please send an email to taxfree.lb@global-blue.com or call +961 1 200380.

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Free WiFi

Free WiFi

Wherever you are at LeMall, you have the freedom to surf the internet via our Free Wi-Fi.
ATM Machines

ATM Machines

We have the following ATM machines

LeMall Dbayeh
SGBL at L0
Arab Bank at L2
BLF at L2

LeMall Sin el Fil
Bank Audi at GF and L3

LeMall Saida
SGBL at GF
BLF at B1

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Car Wash

Car Wash

The car wash at LeMall is focused on water wash, waterless wash and car detailing services. It is the first eco-friendly car care provider in Lebanon where they can clear cars through the use of special waterless products. Greengo is available at LeMall Dbayeh on B3. Woosh is available at LeMall Sin el Fil on L5. 

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Valet Parking

Valet Parking

If you’re in a hurry, LeMall offers you a Valet Parking Service in Dbayeh, Sin el Fil and Saida
Free Parking

Free Parking

To serve you better, we offer you a free parking.
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